FAQs

No. Care Sherpa is purpose built for patient conversion, not call handling. We follow up with every lead, qualify readiness, address hesitation, and guide patients to action. Call centers focus on volume. We focus on outcomes.

Never. We do not generate leads, manage ads, build websites, or offer marketing strategy. You own the top of funnel. We close it.

Front teams desks are built to support patients already onsite. Conversion requires speed, persistence, and sales discipline. Care Sherpa responds in minutes, not days, and removes the staffing burden while delivering measurable lift.

No. Care Sherpa is white-labeled and trained to match each client’s voice, values, and service line. We operate as an extension of the client team, not a third party vendor.

Every lead is tracked from source to outcome. We report on response time, appointments booked, conversion rates, and revenue impact, giving you the data to defend and grow budgets.

No. Care Sherpa supports agencies of all sizes as long as their clients generate patient demand and care about conversion performance.