Our Leadership
Jessica A. Walker
Founder and CEO
For over 15 years, Jessica has been consulting with health care organizations and providers to support patient and employee engagement strategies with demonstrated financial and quality improvement impact. From Predictive Analytics, Marketing Strategies, CRM, Digital Engagement, Population Health and Patient Portals, Jessica supported multiple healthcare organizations on their patient acquisition and retention journeys.
Her passion for helping healthcare business leaders align data analytics, technology strategies, and operational resources to drive significant business outcomes was how Care Sherpa was born.
Jessica obtained her Masters of Arts in Communications/Human Resources from the University of Nebraska Omaha and her Bachelor of Arts in Organizational Communications from Western Michigan University. She currently resides in Nashville, TN.
Kris Freund - Vice President of Service Delivery
Over 17+ years experience in Case Management
Consumer/Patient Needs Assessment
Care Navigation
Care Coordination
Personalized Support Plan Creation and Monitoring
Motivation Evaluation and Alignment
Consumer/Patient Self Care Education and Support
Success Monitoring
Our Advisors
Brett Stanley - Technology Advisor
Over 17+ years experience in Healthcare Clinical Systems
EHR Development, Deployment and Integrations
Health System IT and Systems Management
Clinical Support Tools Development and Support
Patient Portal Development and Support
Population Health Management Systems and Workflows
HIPAA, Compliance and Data Security
Enterprise Systems and Data Management
Erin Hershey - Director of Client Success
Over 15+ years experience in Healthcare Operations and Consulting
Clinical and Business Operations
Operational and Strategical Consulting
Patient Engagement and Physician Alignment
Business Intelligence Technology
Research-based Best Practice Implementation
Client Relationship Management
Jennifer LeMieux - Chief Operating Officer
Over 20+ years experience in Revenue Cycle Growth & Employee Engagement
Revenue Cycle Management
Call Center Operations and Strategy
Product Development
Business Process Consulting
Employee Development & Retention
Client Relationship Management
Joseph Levy - Analytics Advisor
Over 12+ years experience in Healthcare Analytics and Technology
Analytics and Data Strategy
Product and Technology Strategy
Data Pipeline and Data Warehouse Design
Product Management and Product Development
Project and Program Management
Agile Champion