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Jessica A. Walker

Founder and CEO

For over 14 years, Jessica has been consulting with health care organizations and providers to support patient and employee engagement strategies with demonstrated financial and quality improvement impact. From Predictive Analytics, Marketing Strategies, CRM, Digital Engagement, Population Health and Patient Portals, Jessica supported multiple healthcare organizations on their patient acquisition and retention journeys.

Her passion for helping healthcare business leaders align data analytics, technology strategies, and operational resources to drive significant business outcomes was how Care Sherpa was born.

Jessica obtained her Masters of Arts in Communications/Human Resources from the University of Nebraska Omaha and her Bachelor of Arts in Organizational Communications from Western Michigan University. She currently resides in Nashville, TN.

 
 

Our Team


Kurt Singleton- Board Advisor

Over 18+ years experience in Technology & Strategy

  • Client Strategy

  • Global Technology Strategy

  • Cloud Based Solutions

  • Hardware

  • Security

  • Call Center Tech & Solutions

  • Financial & Business Impact Analysis

 

Brett -Chief Technology Officer

Over 17+ years experience in Healthcare Clinical Systems

  • EHR Development, Deployment and Integrations

  • Health System IT and Systems Management

  • Clinical Support Tools Development and Support

  • Patient Portal Development and Support

  • Population Health Management Systems and Workflows

  • HIPAA, Compliance and Data Security

  • Enterprise Systems and Data Management

Shelly - Vice President Client Strategy

Over 25+ years experience in Contact Centers

  • Consumer Financial and Investment Services

  • Large Scale Process Improvement

  • Enterprise Patient Engagement Strategies

  • KPI Development and Analytics Dashboards

  • Operational Efficiency

  • Continuous Process Improvement

  • Six Sigma Master Black Belt

Robert Goldstein -Chief Strategy Officer

Over 20+ years experience in Healthcare Technology & Strategy

  • Operations

  • Product Management

  • Strategic Planning

  • Patient Engagement

  • Contact Center Efficiency & Operations

  • Healthcare Revenue Management

  • Service Line Growth

 

Kris - Director of Client Service

Over 17+ years experience in Case Management

  • Consumer/Patient Needs Assessment

  • Care Navigation

  • Care Coordination

  • Personalized Support Plan Creation and Monitoring

  • Motivation Evaluation and Alignment

  • Consumer/Patient Self Care Education and Support

  • Success Monitoring